{"xsrfToken":"c09c8c1e-32d9-4e56-b57f-c64c684a1366_2df1eb491d013f2a9fa1a6211e9deea806681276_lout","branding":{"id":"3","key":"clien","name":"Clientes Vívela","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cf4aaf41-8e5a-4805-9063-21b493c8f7c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTIzMzM1OS1hYzk0LTQ0M2UtOTU1YS05ZWMwYTZiMGE4YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmNGFhZjQxLThlNWEtNDgwNS05MDYzLTIxYjQ5M2M4ZjdjOCI6WyJyZWFkIl19LCJleHAiOjE2ODYwMjM2NTUsIm5iZiI6MTY4NjAyMzA1NX0.FlLIjb8y6cZWLR1kyAn-3YvoUP0D0-UldoY_A2f4P7o&client=95233359-ac94-443e-955a-9ec0a6b0a8c0&mode=fit","logoId":"cf4aaf41-8e5a-4805-9063-21b493c8f7c8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007b80","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"clien","projectId":10029,"serviceDeskId":3,"name":"Clientes Vívela","description":"<p>¡Te damos la bienvenida! Hemos habilitado este portal web para que puedas presentar requerimientos, quejas y/o consultas(s) de manera rápida y sencilla.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"179","name":"Formulario de atención de reclamo sistema financiero ","descriptionHtml":"<p>Un reclamo es la comunicación que el cliente puede establecer con Vívela ante una posible insatisfacción con una operación, un producto o servicio brindado.</p>","callToAction":"Formulario de atención de reclamo sistema financiero ","introHtml":"<p>Ingresa tu insatisfacción con alguno de los elementos de nuestro servicio.</p>","icon":10549,"iconUrl":"https://micasita.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"180","name":"Formulario de atención de requerimiento sistema financiero","descriptionHtml":"<p>Un requerimiento es cuando se pide alguna información o se necesita aclarar una duda sobre una operación, producto o servicio que ha recibido por parte de Vívela.</p>","callToAction":"Formulario de atención de requerimiento sistema financiero","introHtml":"<p>Formulario de atención de reclamos sistema financiero</p>","icon":10523,"iconUrl":"https://micasita.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[13],"key":""}],"reqGroups":[{"id":11,"name":"Reclamo y/o Queja"},{"id":13,"name":"Requerimiento"}],"orderMapping":{"11":[179],"13":[180]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"928fbcc5-8491-3f35-96e4-4a0769d0f28c","appLinkName":"System Confluence","spaceKey":"CLIEN","spaceName":"Clientes","isServer":false},"labels":[],"projectKey":"CLIEN","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CLIEN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://micasita.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=micasita","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c09c8c1e-32d9-4e56-b57f-c64c684a1366_2df1eb491d013f2a9fa1a6211e9deea806681276_lout","baseUrl":"https://micasita.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"95233359-ac94-443e-955a-9ec0a6b0a8c0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}